Privacy policy

Privacy Policy

1. Controller

The controller responsible for the processing of personal data is:
BM Homes – Martin Hofer
Frohsdorferstraße 23
7203 Wiesen
Austria
VAT ID: ATU77034656

2. General Information on Data Processing

The protection of your personal data is very important to us. We process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003).

3. Collection and Processing of Personal Data

We process personal data only if you voluntarily provide it to us in the course of a booking, a contact request or when using our website.

The processed data includes in particular:

  • Name
  • Address
  • Email address
  • Telephone number
  • Booking data
  • Payment information

4. Purpose of Data Processing

Your data is processed for the following purposes:

  • Processing of bookings and stays
  • Communication before, during and after your stay
  • Invoicing and payment processing
  • Fulfillment of legal obligations

5. Legal Basis for Processing

Your personal data is processed on the basis of:

  • Art. 6 para. 1 lit. b GDPR (performance of a contract)
  • Art. 6 para. 1 lit. c GDPR (legal obligation)
  • Art. 6 para. 1 lit. f GDPR (legitimate interest)

6. Payment Service Providers

For payment processing, we use external payment service providers. Only the data required for payment processing is transmitted.

Depending on the selected payment method, your data may be transferred to the following service provider:

  • Stripe (credit card, Apple Pay, Klarna, eps, iDEAL, Bancontact, Przelewy24, SEPA Direct Debit, Sofort)

7. Disclosure of Data to Third Parties

Your personal data will not be disclosed to third parties unless:

  • this is necessary for contract fulfillment
  • there is a legal obligation
  • you have expressly consented

8. Storage Period

Your data will only be stored for as long as necessary for the stated purposes or as required by statutory retention obligations.

9. Data Security

We use technical and organizational security measures to protect your data against unauthorized access, loss or misuse.

10. Your Rights

You have the right at any time to:

  • Access your stored data
  • Rectification of incorrect data
  • Deletion of your data, provided no statutory retention obligations apply
  • Restriction of processing
  • Data portability
  • Withdrawal of a granted consent

11. Right to Lodge a Complaint

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Austrian Data Protection Authority.

12. Changes to the Privacy Policy

This privacy policy may be amended in the event of legal or technical changes. The version published on this website shall apply.